At Lost in the Forrest, plants aren’t just products, they’re a passion we love sharing with others. Even when we're not hiring for a specific role, we're always interested in meeting people who genuinely love plants and love connecting with fellow plant lovers. Whether you’re helping a customer find the perfect addition to their collection, answering questions, or simply sharing your enthusiasm, you believe great experiences matter as much as great plants.

What We Look For

• A real interest in plants (experience is great, curiosity is essential)
• A friendly, welcoming attitude toward customers of all experience levels
• Self-starters who find ways to add value and stay engaged
• A desire to learn, grow, and contribute to a small, passionate team
  

Why Work With Us

• You’ll be surrounded by plants every day
• You’ll connect with a community that truly cares about what they grow
• You’ll be part of a team that values kindness, knowledge, and authenticity
  

If this sounds like you, we’d love to hear from you even if there isn’t a specific role listed right now. Great people help us grow.

Interested?

Tell us about your journey and why Lost in the Forrest feels like a good fit. Get started here.

Fulfillment & Operations Associate

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Full-Time, On-Site - The Fulfillment & Operations Associate is a critical member of the Lost in the Forrest (LITF) team, responsible for ensuring that retail and wholesale orders are fulfilled accurately, carefully, and on time. While this is a back-of-house role with limited customer interaction, the work performed in this position directly impacts product quality, order accuracy, and the overall customer experience. Success in this role is essential to delighting customers and maintaining LITF’s reputation for excellence.

Essential Duties and Responsibilities

Order Fulfillment

• Accurately pick, pack, and ship retail and wholesale orders, including plants and non-plant products
• Confirm labeling, quantities, and packaging before orders are finalized
• Package products according to established standards to minimize damage and preserve product quality
• Complete fulfillment tasks within established timelines while maintaining a high degree of accuracy

Receiving and Inventory Support

• Receive, inspect, and process incoming shipments in partnership with other team members
• Accurately count, label, and store inventory using designated storage systems

Substrate Production

• Mix, prepare, and package substrates for store and B2B use
• Follow documented formulas, procedures, and quality standards to ensure consistency

Ownership and Accountability

• Work independently to meet weekly processing and fulfillment goals
• Perform self-checks to identify and correct errors prior to shipment or handoff
• Communicate inventory discrepancies, damages, or operational issues promptly
• Take ownership of assigned tasks and understand their impact on customer satisfaction
  

Qualifications

Required

• Strong attention to detail and commitment to accuracy
• Ability to follow written procedures and perform consistent quality checks
• Reliable attendance and punctuality
• Ability to meet the physical demands of the role including, the ability to regularly lift up to 50 pounds and the ability to stand, walk, bend, and perform repetitive tasks throughout the workday
• Commitment to safely use ladders and work in warehouse or stockroom environments
• Ability to work independently, manage time effectively, and take ownership of responsibilities

Preferred

• Previous experience in fulfillment, warehouse operations, shipping, or logistics
• Love of plants and interest in plant care or horticulture

Schedule and Work Hours

• Full-time position, 40 hours per week
• Schedule may vary week to week
• Typical schedules include either four (4) ten-hour shifts or five (5) eight-hour shifts
  

Compensation and Benefits

• Expected hourly pay range: $18–22 per hour, depending on experience
• Benefits include health, dental, and vision insurance, paid vacations, and paid time off