Lost in the Forrest will not provide potting services to any plants with pests, including spider mites, mealy bugs, scale, aphids, thrips, and others.

Prior to bringing any plant in for repotting, please thoroughly look for any signs of pests. If you find pests or are unsure, send us a note before bringing it in and we will help determine next steps.

Lost in the Forrest is not liable for any problems that may occur after a repot, including root rot, yellowing leaves etc.

We treat plants, pots, other vessels, and support tools with respect when working on repot for customers. In the rare chance there is damage to a plant, pot, other vessel, etc. Lost in the Forrest will not be liable. We will work to be fair in these situations and may offer LITF store credit if appropriate as determined by LITF staff.